RRT MELBOURNE

430 Stan Drive, Melbourne, FL 32904
321-265-3400

RRT MELBOURNE

430 Stan Drive, Melbourne, FL 32904
321-265-3400

ONE-HOUR RESPONSE ANYWHERE IN FLORIDA.
DISASTER, WE’VE GOT YOU SURROUNDED

Rapid Response Team has 150 trucks and 11 Emergency Response Centers.  Each center is fully-stocked with generators, pumps, plywood, tarps, building materials and craftsmen on the ready.

CALL NOW! 321.265.3400

Less than 1-hour Response Anywhere in Florida
Rapid Response Team Cutler Bay

ONE-HOUR RESPONSE ANYWHERE IN FLORIDA.  DISASTER, WE’VE GOT YOU SURROUNDED

Rapid Response Team has 150 trucks and 11 Emergency Response Centers.  Each center is fully-stocked with generators, pumps, plywood, tarps, building materials and craftsmen on the ready.

CALL NOW! 321.265.3400

Less than 1-Hour Response
Rapid Response Team Cutler Bay

MEET THE TEAM

MEET THE TEAM

Glen Artiles Branch Manager

Glen Artilles – Branch Manager

Glen has worked with RRT since June of 2014; he started as a roofing mechanic and worked his way up to the Melbourne Branch Manager. Glen oversees his branch’s CAT plan execution, retail initiatives, and emergency services. He is certified in IICRC, structural drying, fire restoration, Xactimate, and he is a Landmark CertainTeed shingle master applicator. Outside of RRT, Glen enjoys traveling.

Emily Smith - Sales & Marketing Manager

Emily oversees all sales and marketing for our Melbourne Response Center. She was born in Bury St. Edmunds, England and raised in Georgia, where she attend college at Valdosta University.  With a background in Social Media and Digital Marketing, Emily has been an integral part of RRT virtual presence.

Jeffrey Dec- Project Manager

Jeffrey, known by most as Jeff, has the responsibilities of handling reconstruction and repair projects for RRT. He became a part of the RRT’s Melbourne Team in October 2019. On his off days, Jeff enjoys the family life and Florida’s great weather.

Rick Fortin – Property Manager Assistant / Permit Runner

Rick joined our team in October of 2014 and assists Property Manager’s collecting signed documents, deductibles and final photos. In addition, he supports the permitting process, from requesting insured’s signatures to posting permits on properties. Rick enjoys watching the history channel and car restoration programs.

Shawn Copp - Project Manager Commercial Services

Shawn has been with RRT since 2014, and is based out of our corporate office but is often dispatched to assist the local branches in critical situations. He is currently member of the RRT Large Loss and Catastrophe team. Shawn is also an avid marksman and enjoy grilling and cooking.

Jennifer Bihn - Project Supervisor

Jennifer joined our team in July of 2014 and assists the Project Managers with permitting, scheduling, and vendor relations. Outside of work, Jennifer enjoys cooking and spending time with her family. 

Julia Duart - Permit Coordinator

Julia became a team member in July of 2019. Her responsibilities consist of assisting the project managers to obtain building permits, but her commitment to learning the industry along with her willingness to help anyone at any time has created a bright future with RRT. Julia enjoys traveling and spending time with loved ones.

Diedre Lorenzen - Emergency Services Project Manager

Diedre was born and raised in Melbourne. She joined RRT in August of 2020 and is responsible for overseeing of TPA (Third Party Administrator) compliance for all branches. Diedre is certified by the IICRC in Water Mitigation, Applied Structural Drying and Smoke & Odor as well as Level 3 Xactimate user. Outside of work, she enjoys ballet and art.

Terri Pearson - Office Coordinator

In May 2015 Terri joined our team and oversees our branch accounting process. She was born in MA, raised in Ft Lauderdale, and in 2017 her family moved to Melbourne, FL. Outside of work, she enjoys the beach and hanging out with family.  

Outside of work, she enjoys the beach and hanging out with family.

Wayne Wright-Warehouse Coordinator

Since October 2014, Wayne has managed our warehouse. He coordinates warehouse deliveries, material procurement, and inventory. In addition, he maintains all maintenance of RRT fleet vehicles and trailers. Wayne is an Army Veteran and has successfully enjoyed his 20 year long career in carpentry & restoration industry.

ASSOCIATIONS